FAQ

Air Cushion MachineFast, on-demand, compact and reliable air cushion system suitable for air pillow packaging, air bubble film and other air cushion films.ExploreISO9001:14001 CertifiedWe expect to to establish long-term cooperative relations with customers by high-quality products and excellent services.
The continuous improvement of quality and optimization of services are our constant concern.Resources
Air Column Cushion PackingGood protection performance, environmentally friendly and easy to recycle. The use of a single raw material enables the air column bag packaging to maintain the good protection performance while improving the environmental friendlinessAir Column Packing
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Are you a manufacture factory?

Yes. We are the direct Manufacture Factory. We have specialized in inflatable protective packaging material industry for nearly 10 years. We have helped many customers around the world to protect their valuables.

What is your main products?

We manufacture and wholesell air cushion machines, air pillow packaging, air cushion film, air column cushion packaging and other inflatable packagings.

Can I order a small quantity to start?

If you are buying air pillow packagings for resell or wholesale, we suggest you consider order a 20ft or 40ft container to save your shipping cost. Because air cushion packagings are a large volume item, the shipping cost is expensive which may higher than the product cost. Large quantities of orders will help reduce shipping costs.

Do you accept customized size or custom printing?

Yes, special sizes, thickness and printing can be customized.

What is your payment terms?

Normaly, we accept T/T (Bank transfer/wire transfer), 30% depoist in advance, 70% balance before shipmnet.

What is your samples policy?

We can provide samples of existing stock products based on cost prices, and the shipping costs will be borne by you.

How long does it take for me to receive my order?

By express, it will take 10-15 days to reach you normally. By sea, it will take 30-45 days depend on the destination location.

How do I receive customer support?

We provide you with pre-sales or after-sales service via email, instant chat, video chat or phone.

Do you ship to my country?

Yes, we ship to worldwide! We will choose a suitable transportation route according to your requirements and deliver your goods by express, rail or sea.

What is your returns policy?

We have a sound quality management system to ensure product quality. However, if the goods delivered to you damaged or have quality problems, we may ask you to send them back to investigate the cause of the quality defects. Also, we will refund your payment.

Do you charge sales tax?

In most cases, the tax on goods is already included in the price. If it is EXW price, you will pay the purchase tax and shipping cost of the goods.

How will you protect my privacy?

We process your privacy data based on laws and our privacy policies, please refer to our privacy policy.

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